Do I need an appointment? While we strive to accommodate same-day requests based on availability, we highly recommend scheduling in advance to ensure a technician is available for your preferred time and location.
What areas do you serve? We proudly serve the St. Louis metropolitan area, including North County, South County, and the St. Charles Metropolitan area. Locations outside our standard service radius may incur a modest travel or mileage fee.
What should I bring to my appointment? All participants must provide a valid government-issued photo ID (such as a driver’s license or passport) at the time of collection.
How long does it take to get results? * DNA: Standard paternity results are typically available within 2–5 business days.
DOT Drug Screens: Negative results are generally reported within 24–48 hours of the lab receiving the specimen.
Are your DNA tests legally admissible? Yes. We follow strict "chain-of-custody" procedures and use accredited partner laboratories to ensure results are court-admissible for legal purposes.
Is my information kept confidential? Absolutely. We adhere to strict privacy standards and HIPAA guidelines to ensure your personal health and testing data are never shared without your explicit consent.
Do I need a doctor's order for a blood draw? In most cases, yes. Laboratory testing typically requires an order from a physician or healthcare provider. Please have your lab orders ready when you book.
How should I prepare for my blood draw? Preparation depends on the specific tests ordered. Some tests require fasting for 8–12 hours. Please check your lab order or consult your doctor for specific instructions.
Does insurance cover mobile phlebotomy? Most insurance plans cover the actual laboratory testing fees, but the "mobile visit fee" for the technician's travel and on-site collection is typically an out-of-pocket cost.